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Common questions and Comercial quesitons: |
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- What is Game-Cloner?
Game-Cloner is a kind of software that can back up a variety of CDs and DVDs (including video DVD and music CD, etc). Its main function include creating and burning image files, reading image files with virtual drive and disc to disc copy. Compared with other similar products, it incorporates all features of easy operation, high quality, high burning speed and so on.
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- How to get it?
Please chick here to download.
Please chick here to order.
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- How to register after payment?
You will receive your register code from us by email upon receiving your registration fee. Then you can use it to register.
The process is as follows:
• Run Game-Cloner;
• Click Register button on the main panel and a Register page will pop up.
• Fill in your register code and user name separately in the Register page and then click OK to proceed.
• The Register and Buy buttons will disappear if you register successfully. And then you can enjoy the full function of Game-Cloner!
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- Should I pay any additional fee after registration for upgrading?
The upgrading of the software is absolutely free for all registered users.
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- May I buy Game-Cloner with my credit card?
Yes, of course. Paying by credit card is the most efficient way to get your register code. Please click HERE to order Game-Cloner.
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- Are there any limitations to the trail version of the software?
Yes. The trial version of Game-Cloner can be used for 30 times only (including creating and burning the image files).
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- How much is Game-Cloner ?
Our price is $34.95.
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- How to order the CD-ROM version of Game-Cloner?
Please click here to get the order page . Then select "CD-ROM" at Delivery and pay the shipment handle fee. Thus, you will get the CD-ROM version of Game-Cloner.
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- I have problems downloading your software from your website.
In some cases our servers could be down, or we may have an unusual amount of traffic on our website at the time you have attempted a download. In these instances, all you need to do is try again at a later time that same day. If it's over the weekend and the server is down, wait till the following Monday and we will have the problem resolved. We do provide up to 6 servers to download from. It's unlikely all 6 are down at the same time.
In most cases, the problem is not at our end of the connection. To resolve issues at your end, you should do the following:
Disable any anti-virus program, Norton Protection or similar programs.
If you are at work, you may need to approach your IT administrator, as you may have a firewall preventing such downloads.
Contact your Internet Service Provider.
Try downloading from another computer.
Any kind of popup blocker could also cause problems. Please disable them while you download.
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- What's the minimum system configuration to run Game-Cloner?
1. Windows 2000 or Windows XP.
2. Pentium-II 450MHz CPU or higher.
3. At least 64MB RAM.
4. A CD drive. But a CD burner or DVD burner is recommended to get the full function of Game-Cloner .
5.More than 1G of hard disk space.
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- What kind of OS does Game-Cloner support?
It supports Windows 2000 and Windows XP. No versions can be run under Linux or Mac OS now.
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- How to install Game-Cloner on my computer?
1. Download our software on your computer.
2. Double click the setup file.
3. Follow the instructions step by step.
4. Finish the installation successfully.
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- How to uninstall Game-Cloner?
Run the Add/Delete program from the control panel in Windows; choose and double click Game-Cloner to uninstall the software.
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- How to upgrade Game-Cloner? Do I need to register again for upgrading?
Please uninstall the old version and then install the new version. You do need to register again for upgrading. Please let us know by email if you encounter any problems.
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- How long does it take to make a disk into an image file? And how about burning an image file and copying a disk?
The above operating time depends on many factors, such as the speed of CPU , HD and CDROM,the size of disc, etc. Time needed varies greatly in different situations. For example, it took us about 15mins to 2 hours to read and create image files in the trail of cloning an 8G DVD movie, while 20mins to 1hour to burn the image files.
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- Can DVD movies still be played with DVD playing program after being made into image files?
Absolutely you can. You can use the virtual CD-ROM provided in this software, which functions as an actual existing CD-ROM, to read the image files and play them with some DVD playing program.
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- What are the different functions of “Ignore bad sectors” and “RAW read” while making image files?
Ignore bad sector: skip the damaged sectors of source discs while making image files in order to improve efficiency and avoid unexpected abortion caused by bad sectors. This option is applied when the integrity of original data is not strictly required, i.e. making movie DVDs, audio CDs or game DVDs.
RAW read: when you back up very important files and require absolute precision of the original data, be sure to select RAW read function as long as your drive supports it (please consult the manual of the drive you use to confirm).
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- How to make a disk into an image file?
Start Game-Cloner and insert the disc into CD-ROM. Click MakeImage icon to enter the image-making page. Select the source DVD and target location. Then click start to create image files.
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- How to burn an image file into a disk?
Click BurnImage icon to enter the image-burning page. Browse the image files you want to burn and select the burner you will use. Click start to burn. If there is no disc in DVD-ROM or the disc is not compatible, the DVD-ROM will eject automatically and inform you to insert a correct disc.
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- How to read an image file with a virtual drive?
Method 1:
First, open windows explorer and find the created image files from the hard disk, usually with the extension of iso, gcd, nrg, cue. Right click these files and select Mount GC-CDROM --> Create device(X) in the dropdown menu. X represents the new virtual drive that appears in your system. With this virtual drive you can read all data in image files.
Method 2:
You can also run Game-Cloner software and enter virtual CD-ROM section. Click ImageFileSearch button and then search the image files from your HD. Click CreateVirtualDrive button and a new virtual drive appears in your system. With this virtual drive you can also read all data in image files.
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- Does Game-Cloner support ISO format files? And how about other formats?
Yes, Game-cloner supports ISO format files. Besides, it supports GCD, NRG and CUE formats.
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- Can Game-Cloner copy CD format music disks?
Yes, it can.
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- Does Game-Cloner need the support of NTFS system?
No, NTFS format is not needed if the data on DVD is less than 4GB . However, due to the limited maximum capacity of FAT, NTFS system is strongly recommended in order to get better stability and compatibility.
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- Does Game-Cloner support the copy of D9 disks?
Yes, it does. But if you want to back up a D9 disc, then you need a DVDR or DVDRW of D9 format to get enough capacity, for the capacity of other discs (such as D5) will not be sufficient and Game-Cloner cannot burn the data of one disc onto two different discs.
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- Does Game Cloner back up game disks only?
No. Actually, besides game discs, Game-Cloner supports nearly all the other discs on market, such as CD-XA (DDCD), VCD and DVD etc. You can back up digital discs, music CDs and movie discs with Game-Cloner.
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- Why the virtual drive sometimes warns me “Media has been corrupted …” when I access it?
Currently, the virtual CD-ROM supports single-session image files only. If you access multiple session image files, the message will pop up.
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- What kind of CD protection does Game-Cloner support?
LaserLock , CD-COPS , DiscGuard , Star Force , Dummy files , PS2,etc. Backing up some protected CD needs assistant tools.
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- Why some of my game disks cannot be read in the virtual drive?
Some disks cannot be read in the virtual drive due to some special disk protection. In this situation, please use Daemon to load the image files.
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- What
is the purpose
of the virtual
cdrom of the Game-cloner
?
The Game-cloner program creates some extra drive letters in your Windows Explorer. Once created, you can treat this drive as if it was a normal CD: You can read its data, copy data from it to your hard drive or launch a program from it.
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- When
Game-cloner launches,
it hangs stop
responed . What
can I do to resolve
this issue?
Please check the points below:
If you have a Zip drive, boot up with a disc inside.
If you have any scanners or USB devices, or any other unique devices on your system, disconnect them for this test.
Do you have ScanDisc_FlashCard installed on your system? If yes, please deactivate it, because there are known conflicts with Game-cloner.
Do you have the PNY USB compact flash card reader? If you do, please unplug it from your system .
Look for the MACOPEN.VXD driver. If you find this loaded on your system, rename it to .bac extension.
This issue can also be caused by improper DMA support. Be sure to upgrade the drivers for your IDE chipset, such as VIA or Intel. In some cases you have to disable DMA support for the recorder to prevent the problem from occurring.
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- I
was told to enable
DMA for my IDE
recorder and any
IDE CD-/DVD-ROM
drive connected
to my system.
How is this done
under Windows?
Enable DMA for any CD-/DVD-drive.
For Windows 95/98/ME: Go to your 'Control Panel --> System --> Device Manager --> CD-ROM' and under your drives 'Properties --> Settings' enable DMA for your devices.(Game-cloner do not support Windows 95/98/ME)
For Windows 2000/XP: Go to your 'Control Panel --> Systems --> Hardware --> Device Manager' and double-click on the 'IDE ATA/ATAPI Controllers'. Right-click on the 'Primary IDE Channel' and go to 'Properties --> Advanced Settings'. Change 'Transfer Mode' to 'DMA if available'.
Do the same for the secondary IDE channel.
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- Can I copy DVDs with Game-cloner?
Game-cloner is able to copy DVDs which are not copy protected and which are 4.4 GB in size, such as is supported by DVD-R or DVD-RW media.
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- Does
Game-cloner support
XBOX Game discs'
copy?
Game-cloner can
not copy
XBOX game discs.But
, we will improve
Game-cloner's
features, make
it support XBOX
game discs' copy
in future.
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